Your Right to Cancel

You can cancel your contractual declaration without giving reasons in text form (e.g. letter, fax, e-mail) within two weeks or by returning the article. At the earliest, the grace period begins with receipt of this advice. Posting the cancellation or article in good time is enough to safeguard the cancellation period. The cancellation should be addressed to:

Volker Kreuzberger, Graduate Engineer in Wood Technology (UAS)
Industriestraße 7
D - 78585 Bubsheim
Tel: +49 7429 1295
Fax: +49 7429 2546

Consequences of Cancellation

In the event of a valid cancellation, the goods and services received by both parties must be returned. If you cannot return the goods received from us in whole or in part, or only in a deteriorated condition, you must compensate us where required. This does not apply to relinquished articles if the deterioration of the article can be solely attributed to its testing - as would have been possible for instance in the retail outlet. Incidentally, you can avoid a compensation obligation by not treating the article as your property when using it and refraining from anything that would affect its value. Articles that are eligible for shipping must be sent back at our expense and risk. Articles not eligible for shipping are collected from you. You must meet obligations to refund payments within 30 days after posting your cancellation notice.


Your contact person:
Volker Kreuzberger and Bernadette Kreuzberger
Tel. +49 (0) 7429 1295
WhatsApp Logo 3+4974291295

Industriestr. 7, 78585 Bubsheim

open by appointment:
Graneggstr. 24, 78585 Bubsheim

make an appointment

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